Spectra Desk

Work Flow Management

Automates day-to-day management of processes

Spectra Desk

Multi-user software

Concurrent usage

Spectra Desk

Screen Level User Rights

Configurable user access depending upon hierarchy and usage

Spectra Desk

Real-time workability

Online Case Capture of Calls

Spectra Desk

Interactive

Auto-response e-mailing and Mail triggers for step-to-step Workflow, AMCs, PM schedules, escalations and postponement.

Spectra Desk

Build to Suit

Site Level Customisation, upgrade & support

Spectra Desk

Analytical

MIS Service metrics and analytics of the data captured. Highlights insight for improvement with accurate visibility.

Spectra Desk

Cost Optimization

Cuts costs through optimisation of resources and facilities

Spectra Desk

User Friendly

Alerts and Reminders

Spectra Desk

Investment Protection

Software architecture is built on open industry standards